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Terms & conditions
Privacy policy
 

Terms & conditions

The following TOS and any other rules posted on our Site (collectively the "TOS") constitute an agreement between UVU CLUB LIMITED and you. The TOS govern your access and use of all content and functionalities available at the UVU website, related micro-sites accessed through the URL www.uvuclub.com, related domain names, and any other website or micro-site of UVU (collectively the "Site"). By visiting the Site, you are accepting and consenting to the practices described in the TOS. We may modify the TOS from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified TOS. Those persons wishing to use our services must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy. If you are under 18, you must let your parent or guardian know about UVU’s Privacy Policy before you register to use this Site or any of this Site’s services. Please read the TOS and check back often. If you do not agree to any change to the TOS, then you must immediately stop using the Site.

Site Content and Intellectual Property


This Site as a whole, as well as all materials, images, text (other than user information), illustrations, designs, icons, photographs, video clips, audio signals, structure, layout, software, “look and feel,” and other elements contained on or otherwise making up this Site (collectively, the “Content”), are protected by copyright, trademark, trade dress, and other intellectual property laws and international conventions. Unless otherwise noted, all worldwide rights, titles, and interests in and to the Site and Content are owned or licensed by UVU CLUB LIMITED and/or its affiliated companies. UVU and the UVU logo are trademarks or registered trademarks of UVU CLUB LIMITED and its subsidiaries in the United Kingdom and other countries. These trademarks may not be used without express permission from UVU CLUB LIMITED. UVU CLUB LIMITED grants you a limited, nonexclusive, nontransferable, non-sublicensable, right and license to access and use the Site and its Content for purposes of general browsing, participating in user forums and user submissions, and/or conducting business with UVU CLUB LIMITED. In all events, however, you shall not be permitted to, you shall not, and you shall not permit others to: (i) copy, adapt, display, distribute, publish, disseminate, transmit, store, sell, or use the Site and/or the Content for any purposes or in any manner other than as intended and expressly authorized in writing by UVU CLUB LIMITED; (ii) attempt to remove from the Site, download, copy, recreate, disassemble, modify, destroy, tamper with, deactivate, translate, reverse engineer, or decompile any software or other Content on the Site; or (iii) assign, sell, sublicense, lease, or otherwise transfer your right to use the Site or its Content. You may not reproduce any Content on your personal website, blog, social network, or any other online resource without UVU CLUB LIMITED’s express written permission or as allowed by any license terms entered into with UVU CLUB LIMITED. UVU CLUB LIMITED may terminate this license at any time if you are in breach of the Terms set forth herein. Upon termination, you will immediately destroy and make no further use of any downloaded materials or Content, and upon request, you will certify this to UVU CLUB LIMITED in writing.

Eligibility


You must be 18 years of age or older to use the Service. Any information that you submit to us, including any profile information you submit, shall be true and accurate. You represent truthfully that you are 18 years of age or older and are fully able and competent to enter into and accept and perform these Terms. You understand and accept that the Service is not intended for those under the age of 18. Use of the Service is void where prohibited.

Health Disclaimer


Physical exercise, in all of its forms, with or without the use of equipment such as barbells, dumbbells or any other equipment that may be suggested by UVU content or training programs, is stressful on the body. Accordingly, you are urged and advised and shall take steps to seek the advice of a physician before beginning any physical exercise regimen, routine, or program or using any suggested equipment shown on the Website. You understand that UVU is not a medical organisation and its coaches or staff cannot give you medical advice or diagnosis. You are never required to perform any suggestions and comments within the UVU Website relating to physical activity, nutrition, instructions, or the use of equipment. If you do so, then you are carrying them voluntarily and at your election. You shall not construe anything contained in the Website as any form of any medical, health, or nutritional advice or diagnosis. By accessing the Website or using the Service, you understand that physical exercise in any form carries the risk of injury whether physical or mental. You understand that it is your responsibility to know your physical and mental capabilities for activities you chose to do. You shall be responsible to ensure that by participating in and using the Service and other activities from UVU, you will not exceed your limits while performing, participating in, or using the Service or other activities through the Website. You shall select the appropriate level of activity for your skills and abilities, as well as for any mental or physical conditions or limitations you may have. From time to time, UVU, through coaches or staff, may suggest physical adjustments or the use of equipment but you shall be solely responsible to determine if any such suggested adjustment or equipment is appropriate for your level of ability or physical or mental condition. You expressly waive and release any claim that you may have at any time for any injury of any kind related to your use of or participation in the Service against UVU, or any person or entity involved or in any way associated with UVU, including, without limitation, its directors, officers, principals, coaches, independent contractors, employees, agents, contractors, affiliates, and representatives. You understand that any content accessible through UVU is provided for informational, educational, or entertainment purposes only. Such content is not intended to be a substitute for professional fitness or medical advice, diagnosis, or treatment. You must seek the advice of your physician or other qualified healthcare or fitness provider to address your questions or concerns regarding a fitness program promoted by UVU or your use of and participation in the Service or any other physical activity that you intend to use or participate in through the Website. You shall not disregard the advice of your healthcare or fitness professional in reliance on anything you may have read on the Website.

Registration


To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address: info@uvuclub.com We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify UVU immediately of any breach of security or unauthorized use of your account. Although UVU will not be liable for your losses caused by any unauthorized use of your account, you may be liable for UVU’s losses or others due to such unauthorized use. Please refer to our Privacy Policy for information about how we use your data.

Eligibility To Purchase


All products and services on the Site are sold by UVU CLUB LIMITED. Your placement of an order through the Site is deemed your acceptance of an order. Once you place an order through the Site, you will be directed to an order confirmation page and an email confirming your order will be sent to the email address you provided to UVU CLUB LIMITED. In order to make purchases on the Site you will be required to provide your personal details. We require:
  1. Your real name,
  2. Phone number,
  3. E-mail address; and
  4. Other requested information as indicated.
Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct. You must confirm that you are the person referred to in the Billing information provided. The Site is available only to individuals and others who meet the UVU’s terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to UVU, and who have authorized UVU to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, UVU reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address. By making an offer to purchase merchandise, you expressly authorize us to perform credit checks and, where UVU feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions. Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.

Delivery


If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by UVU, and transfer of responsibility in the same way. Please note, that if no signature is obtained, you agree to our terms and conditions and, confirm that UVU can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize UVU to leave the package(s) at the shipping address without obtaining a signature and release and indemnify UVU from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, UVU are not responsible for any delays caused by destination customs clearance processes.

Shipping


A summary of shipping options appears below: Standard delivery - (3-5 working days) £3.95 Next day UK delivery - £6.95 fully tracked and signed) *order must be placed before 12.00pm London GMT International Delivery - (fully tracked and signed) £12.50 Tracking information is automatically emailed to all customers. If you don’t receive this, please check your spam folder. Please note that prices displayed on our Website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duty (where applicable) are not included on your Order Summary page. It is the responsibility of the customer to account for taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. On your order, please provide accurate contact information where you may best be reached.

Processing Time


Orders placed Monday - Friday will begin processing that day. Orders placed on Saturday - Sunday will begin processing on the next business day. If we are unable to complete your order, you will be notified via email within 5 business days.

Returns And Exchanges


If you are not delighted with your purchase, you are able to return it for a full refund within 14 days of delivery. You are responsible for incurring all the ground shipping costs associated with the items you would like to return or exchange unless the product is faulty or incorrect. Returns must be postmarked within 14 days of the delivery date to be accepted for processing. When we receive the return shipment the value of the merchandise will be refunded to your credit card. Returns must be sent in its original condition with the tags unbroken. Please return items to the below address, accompanied by the reason for return.

Whitehouse Solutions
UVU Club Limited
Whitehouse Business Park
White Ash Green
Halstead
Essex
CO9 1PB

Your Activity


You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Site. You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to any submissions made by them.

Third Party


We may include hyperlinks on this Site to other websites or resources operated by parties other than UVU, including advertisers. UVU has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

Your Consent


By visiting uvuclub.com, you are accepting and consenting to the practices described in this Terms and Conditions.